Refund and Returns Policy
At Ruvanta, we aim to ensure you are fully satisfied with your purchase. If you are not completely happy with your order, our Refund & Return Policy will guide you.
1. Returns
- Products can be returned within 7 days of delivery if they are unused, unworn, and in their original packaging.
- Customized or personalized products are non-returnable.
- To initiate a return, please contact us at support@peru-peafowl-992979.hostingersite.com with your order details.
2. Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5–7 business days.
- Shipping charges are non-refundable.
3. Exchanges
- We only replace items if they are defective, damaged, or sent in error.
- If you need an exchange, email us at support@peru-peafowl-992979.hostingersite.com.
4. Non-Returnable Items
- Sale items, gift cards, and customized gemstone jewelry are not eligible for return or refund.